Auctiongate.io

Privacy Policy

Last Updated: September 01, 2025

PAR Soft Inc (“AuctionGate”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, store, and disclose information when you use our services, including our website, mobile application, and Chrome extension (together, the “Services”).

1. Information We Collect

1.1 Information You Provide

When you register or interact with our Services, we collect:

  • Name
  • Email address
  • Phone number
  • Payment information (processed via Stripe)

1.2 Information Collected Automatically

When you use our Services, we automatically collect:

  • IP address
  • Device information
  • Cookies and similar technologies
  • Log data
  • User actions on auction platforms (via our Chrome extension and mobile app)
  • Geolocation data (if enabled in the mobile app)

2. How We Use Information

We use the collected information to:

  • Provide account authentication and access
  • Deliver notifications (including via email and WhatsApp)
  • Send marketing communications
  • Perform analytics and improve our Services
  • Run targeted advertising campaigns (Google Ads, Facebook Ads)
  • Process payments via Stripe

3. Cookies and Tracking Technologies

We use cookies and tracking technologies for:

  • User authentication
  • Analytics (Google Analytics)
  • Advertising (Facebook Pixel, Google Ads)

You can manage or disable cookies through your browser settings.

4. Data Sharing and Disclosure

We do not sell personal data to third parties. We may share your data with:

  • Payment processor: Stripe (for payment processing)
  • Analytics and marketing providers: Google, Facebook
  • Service providers: Technical and support staff located in the United States with access to servers in Germany

5. International Data Transfers

Your data is stored on servers located in Germany. Certain employees and service providers located in the United States may access this data.

6. Data Retention

  • User data is retained as long as your account is active or as required for legal and business purposes.
  • Log data is retained for 3 months.

7. Data Security

We implement industry-standard measures to protect data, including:

  • SSL/TLS encryption
  • Limited access to personal data
  • Secure storage and handling practices

8. User Rights

8.1 Under GDPR (European Union)

You have the right to:

  • Access, correct, or delete your personal data
  • Request data portability
  • Restrict or object to processing
  • Withdraw consent at any time

8.2 Under CCPA (California)

California residents have the right to:

  • Request disclosure of categories and specific pieces of personal data we collect
  • Request deletion of personal data
  • Opt out of the sale of personal data (we do not sell personal data)
  • Non-discrimination for exercising privacy rights

To exercise your rights, please contact us at [email protected].

9. Payments

Payments are processed exclusively by Stripe. AuctionGate does not store complete payment card information on its servers.

10. Age Restrictions

Our Services are intended for users aged 18 and older. We do not knowingly collect data from individuals under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

PAR Soft Inc.
2810 North Church Street PBM 29208
Wilmington, Delaware 19802-4447, USA
Email: [email protected]

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